{"id":18153,"date":"2024-02-02T12:19:48","date_gmt":"2024-02-02T12:19:48","guid":{"rendered":"https:\/\/www.sitema.de\/contact\/specific-inquiry\/"},"modified":"2024-08-19T06:49:35","modified_gmt":"2024-08-19T06:49:35","slug":"specific-inquiry","status":"publish","type":"page","link":"https:\/\/www.sitema.de\/en\/contact\/specific-inquiry\/","title":{"rendered":"Specific inquiry"},"content":{"rendered":"\n<section class=\"wp-block-group alignfull header-generic has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" id=\"header-generic\">\n<div class=\"wp-block-cover alignfull\" style=\"min-height:350px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-60 has-background-dim wp-block-cover__gradient-background has-background-gradient\" style=\"background:linear-gradient(90deg,rgb(255,255,255) 0%,rgba(0,0,0,0) 100%)\"><\/span><img decoding=\"async\" width=\"1180\" height=\"330\" class=\"wp-block-cover__image-background wp-image-9381\" alt=\"\" src=\"https:\/\/www.sitema.de\/wp-content\/uploads\/icons-symbole-banner\/sitema.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/www.sitema.de\/wp-content\/uploads\/icons-symbole-banner\/sitema.jpg 1180w, https:\/\/www.sitema.de\/wp-content\/uploads\/icons-symbole-banner\/sitema-300x84.jpg 300w, https:\/\/www.sitema.de\/wp-content\/uploads\/icons-symbole-banner\/sitema-1024x286.jpg 1024w, https:\/\/www.sitema.de\/wp-content\/uploads\/icons-symbole-banner\/sitema-768x215.jpg 768w\" sizes=\"(max-width: 1180px) 100vw, 1180px\" \/><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-left has-blue-20-color has-text-color has-title-h-1-font-size\">Specific inquiry<\/h1>\n<\/div><\/div>\n<\/section>\n\n<div class=\"wp-block-group is-style-overlap has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\r\n\r\n\r\n<div class=\"bootstrap-custom-container\">\r\n    <div id=\"cookie-error\" class=\"col-12 d-none\">\r\n        <div class=\"alert alert-danger alert-dismissible fade show\" role=\"alert\">\r\n            Error: Cookies must be accepted in order to send the form.            <a title=\"Cookie settings\" href=\"javascript:cookiePreference();\" class=\"text-primary\">Cookie settings<\/a>\r\n            <button type=\"button\" class=\"btn-close\" data-bs-dismiss=\"alert\" aria-label=\"Close\"><\/button>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<div class=\"wp-block-group has-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-layout-11 wp-block-group-is-layout-constrained\" style=\"border-radius:4px;padding-top:var(--wp--preset--spacing--1-rem);padding-right:var(--wp--preset--spacing--1-rem);padding-bottom:var(--wp--preset--spacing--1-rem);padding-left:var(--wp--preset--spacing--1-rem)\">\r\n    <div class=\"bootstrap-custom-container\">\r\n\r\n        <div id=\"formContainer\" class=\"col-12 py-4 px-3\">\r\n                        <form action=\"\/en\/wp-json\/wp\/v2\/pages\/18153\" id=\"konkrete-form\" method=\"post\" class=\"needs-validation g-3\" name=\"specific-inquiry\" novalidate>\r\n                <div class=\"row\">\r\n                    <h2 class=\"title\">1. Product<\/h2>\r\n                    <div class=\"d-flex flex-row-reverse mb-3\">\r\n                        <p class=\"float-end mb-0\">* Required fields<\/p>\r\n                    <\/div>\r\n                    <div class=\"col-md-3 mb-3\">\r\n                        <label>*Product:<\/label>\r\n                    <\/div>\r\n                    <div class=\"col-md-9 mb-3\">\r\n                        <div class=\"col-md-12 mb-3\">\r\n                            <label for=\"s_product_type\" class=\"form-label\">Type<\/label>\r\n                            <input type=\"text\" name=\"s_product_type\" class=\"form-control\" id=\"s_product_type\" placeholder=\"z.B. KR 80, KFH 56, KFPA 80-25, KSP 22\" value=\"\" title=\"Please enter a valid value\" required>\r\n\r\n                            <div id=\"typHelp\" class=\"form-text\">(Collective name for different variants of the same model and rod diameter)\r\n                            <\/div>\r\n                            <div class=\"invalid-feedback\">\r\n                                Please enter a valid value                            <\/div>\r\n                        <\/div>\r\n\r\n                        <div class=\"col-md-12 mb-3\">\r\n                            <label for=\"s_product_ident_no\" class=\"form-label\">ID no. (order no.)<\/label>\r\n                            <input type=\"text\" name=\"s_product_ident_no\" class=\"form-control\" id=\"s_product_ident_no\" placeholder=\"z.B. SK 056 051, KFPA 080 025-1, KSP 022 02\" value=\"\" title=\"Please enter a valid value\" required>\r\n\r\n                            <div id=\"typHelp\" class=\"form-text\">(Unique designation, at the same time order number)                            <\/div>\r\n                            <div class=\"invalid-feedback\">\r\n                                Please enter a valid value                            <\/div>\r\n                        <\/div>\r\n\r\n                        <div class=\"col-md-12 mb-3\">\r\n                            <label for=\"s_serial_no\" class=\"form-label\">Serial number (absolutely necessary for support requests):<\/label>\r\n                            <input type=\"text\" name=\"s_serial_no\" class=\"form-control\" id=\"s_serial_no\" placeholder=\"z.B. 1234, 12345, 123456\" title=\"Please enter a valid value\">\r\n                            <div id=\"typHelp\" class=\"form-text\">(The serial number can be found on the name plate or as a steel punch number in the housing)                            <\/div>\r\n\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                <hr>\r\n\r\n                <div class=\"row\">\r\n                    <div class=\"col-md-12 mb-3\">\r\n                        <h2 class=\"title\">2. Your request<\/h2>\r\n                    <\/div>\r\n                    <div class=\"d-flex flex-row-reverse mb-3\">\r\n                        <p class=\"float-end mb-0\">* Required fields<\/p>\r\n                    <\/div>\r\n                    <div class=\"row fieldset-container\">\r\n                        <div class=\"col-md-3 mb-3 input-fieldset-switch\">\r\n                            <div class=\"form-check\">\r\n                                <input name=\"s_request\" value=\"Inquiry\" class=\"form-check-input ena-dis-fieldset radio-ena-dis-fieldset\" type=\"radio\" id=\"s_request_1\" checked>\r\n                                <label class=\"form-check-label\" for=\"s_request_1\">Inquiry<\/label>\r\n                            <\/div>\r\n                        <\/div>\r\n                        <div class=\"col-md-9\">\r\n                            <fieldset>\r\n                                <div class=\"col-md-12 specific-fieldset\">\r\n                                    <div class=\"row\">\r\n                                        <div class=\"col-md-3\">\r\n                                            *<label class=\"form-label\">Quantity:<\/label>\r\n                                        <\/div>\r\n                                        <div class=\"col-md-7\">\r\n                                            <div class=\"col-md-12 mb-1 fieldset-container\">\r\n                                                <div class=\"form-check\">\r\n                                                    <input name=\"s_quantity\" id=\"s_quantity_1\" value=\"once\" class=\"form-check-input mt-0 specific-radio\" type=\"radio\" required>\r\n                                                    <label class=\"form-check-label\" for=\"s_quantity_1\">once<\/label>\r\n\r\n                                                <\/div>\r\n                                                <div class=\"input-group mb-3\">\r\n                                                    <fieldset disabled>\r\n                                                        <input name=\"s_once\" type=\"text\" class=\"form-control specific-inputs\" required>\r\n                                                    <\/fieldset>\r\n                                                    <span class=\"input-group-text\">piece(s)<\/span>\r\n                                                    <div class=\"invalid-feedback\">\r\n                                                        Please enter a valid value                                                    <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n\r\n                                            <div class=\"col-md-12 mb-1 fieldset-container\">\r\n                                                <div class=\"form-check\">\r\n                                                    <input name=\"s_quantity\" id=\"s_quantity_2\" value=\"per month\" class=\"form-check-input mt-0 specific-radio\" type=\"radio\" required>\r\n                                                    <label class=\"form-check-label\" for=\"s_quantity_2\">per month<\/label>\r\n                                                <\/div>\r\n                                                <div class=\"input-group mb-3\">\r\n                                                    <fieldset disabled>\r\n                                                        <input name=\"s_month\" type=\"text\" class=\"form-control specific-inputs\" required>\r\n                                                    <\/fieldset>\r\n                                                    <span class=\"input-group-text\">piece(s)<\/span>\r\n                                                    <div class=\"invalid-feedback\">\r\n                                                        Please enter a valid value                                                    <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n\r\n                                            <div class=\"col-md-12 mb-1 fieldset-container\">\r\n                                                <div class=\"form-check\">\r\n                                                    <input name=\"s_quantity\" id=\"s_quantity_3\" value=\"per year\" class=\"form-check-input mt-0 specific-radio\" type=\"radio\" required>\r\n                                                    <label class=\"form-check-label\" for=\"s_quantity_3\">per year<\/label>\r\n                                                <\/div>\r\n                                                <div class=\"input-group\">\r\n                                                    <fieldset disabled>\r\n                                                        <input name=\"s_year\" type=\"text\" class=\"form-control specific-inputs\" required>\r\n                                                    <\/fieldset>\r\n                                                    <span class=\"input-group-text\">piece(s)<\/span>\r\n                                                    <div class=\"invalid-feedback\">\r\n                                                        Please enter a valid value                                                    <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                            <div class=\"col-12 mt-2\">\r\n                                                <input name=\"s_quantity\" value=\"\" class=\"d-none\" type=\"radio\" required>\r\n                                                <div class=\"invalid-feedback\">\r\n                                                    Please select an option                                                <\/div>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n\r\n                                    <div class=\"row mt-2\">\r\n                                        <div class=\"col-md-3\">\r\n                                            <label for=\"s_date\" class=\"form-label\">Desired delivery date:<\/label>\r\n                                        <\/div>\r\n                                        <div class=\"col-md-6\" id=\"datepicker-container\">\r\n                                            <div class=\"input-group mb-3\">\r\n                                                <input name=\"s_date\" type=\"text\" class=\"form-control\" id=\"s_date\">\r\n                                                <label for=\"s_date\" class=\"input-group-text\"><i class=\"bi bi-calendar\"><\/i><\/label>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/fieldset>\r\n                        <\/div>\r\n                        <hr>\r\n                        <div class=\"col-md-3 input-fieldset-switch\">\r\n                            <div class=\"form-check\">\r\n                                <input name=\"s_request\" class=\"form-check-input ena-dis-fieldset radio-ena-dis-fieldset\" type=\"radio\" id=\"s_request_2\" value=\"Technical support\">\r\n                                <label class=\"form-check-label\" for=\"s_request_2\">Technical support<\/label>\r\n                            <\/div>\r\n                        <\/div>\r\n                        <div class=\"col-md-9 multiple_check_validation fieldset-container\">\r\n                            <fieldset disabled>\r\n                                <div class=\"col-md-12 mb-3\">\r\n                                    <div class=\"form-check\">\r\n                                        <input name=\"s_delivery\" class=\"form-check-input ena-dis-fieldset\" type=\"checkbox\" id=\"s_delivery\" required>\r\n                                        <label class=\"form-check-label\" for=\"s_delivery\">\r\n                                            Please send me the operating instructions for the above product                                        <\/label>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                <div class=\"col-md-12 mb-3 input-fieldset-switch\">\r\n                                    <div class=\"form-check\">\r\n                                        <input name=\"s_help\" class=\"form-check-input ena-dis-fieldset\" type=\"checkbox\" id=\"s_help\" required>\r\n                                        <label class=\"form-check-label\" for=\"s_help\">\r\n                                            Please help me with the following problem (exact description and serial number required)                                        <\/label>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                <div class=\"col-md-10\">\r\n                                    <fieldset disabled>\r\n                                        <div class=\"form-group\">\r\n                                            <textarea name=\"s_help_text\" class=\"form-control\"><\/textarea>\r\n                                        <\/div>\r\n                                    <\/fieldset>\r\n                                <\/div>\r\n                            <\/fieldset>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                <hr>\r\n\r\n                <div class=\"row\">\r\n                    <div class=\"col-md-12 mb-3\">\r\n                        <h2 class=\"title\">3. Personal data<\/h2>\r\n                    <\/div>\r\n                    <div class=\"d-flex flex-row-reverse mb-3\">\r\n                        <p class=\"float-end mb-0\">* Required fields<\/p>\r\n                    <\/div>\r\n                    <div class=\"col-md-4 mb-3\">\r\n                        <label for=\"s_company\" class=\"form-label\">*Company<\/label>\r\n                        <input name=\"s_company\" type=\"text\" class=\"form-control\" id=\"s_company\" title=\"Please enter a company name\" required>\r\n                        <div class=\"invalid-feedback\">\r\n                            Please enter a company name                        <\/div>\r\n                    <\/div>\r\n                    <div class=\"col-md-4 mb-3\">\r\n                        <label for=\"s_name\" class=\"form-label\">*Contact name<\/label>\r\n                        <input name=\"s_name\" type=\"text\" class=\"form-control\" id=\"s_name\" title=\"Please enter a name\" required>\r\n                        <div class=\"invalid-feedback\">\r\n                            Please enter a name                        <\/div>\r\n                    <\/div>\r\n                    <div class=\"col-md-4 mb-3\">\r\n                        <label for=\"s_dept\" class=\"form-label\">Department<\/label>\r\n                        <input name=\"s_dept\" type=\"text\" class=\"form-control\" id=\"s_dept\">\r\n                    <\/div>\r\n                    <div class=\"col-md-4 mb-3\">\r\n                        <label for=\"s_email\" class=\"form-label\">*E-mail<\/label>\r\n                        <input name=\"s_email\" type=\"email\" class=\"form-control\" id=\"s_email\" title=\"Please enter a valid e-mail address\" required>\r\n                        <div class=\"invalid-feedback\">\r\n                            Please enter a valid e-mail address                        <\/div>\r\n                    <\/div>\r\n                    <div class=\"col-md-4 mb-3\">\r\n                        <label for=\"s_phone\" class=\"form-label\">Telephone<\/label>\r\n                        <input name=\"s_phone\" type=\"text\" class=\"form-control\" id=\"s_phone\">\r\n                    <\/div>\r\n                    <div class=\"col-md-4 mb-3\">\r\n                        <label for=\"s_street\" class=\"form-label\">Street \/ No.<\/label>\r\n                        <input name=\"s_street\" type=\"text\" class=\"form-control\" id=\"s_street\">\r\n                    <\/div>\r\n                    <div class=\"col-md-4 mb-3\">\r\n                        <label for=\"s_postal\" class=\"form-label\">Postcode \/ City<\/label>\r\n                        <input name=\"s_postal\" type=\"text\" class=\"form-control\" id=\"s_postal\">\r\n                    <\/div>\r\n                    <div class=\"col-md-4 mb-3\">\r\n                        <label for=\"s_country\" class=\"form-label\">Country<\/label>\r\n                        <input name=\"s_country\" type=\"text\" class=\"form-control\" id=\"s_country\">\r\n                    <\/div>\r\n                    <div class=\"col-md-12 mb-3\">\r\n                        <div class=\"form-group\">\r\n                            <label class=\"form-check-label mb-3\" for=\"s_other\">Other remarks:<\/label>\r\n                            <textarea name=\"s_other\" class=\"form-control\"><\/textarea>\r\n                            <input class=\"visually-hidden\" type=\"text\" name=\"company_fax\">\r\n                        <\/div>\r\n                    <\/div>\r\n                    <div class=\"col-md-12\">\r\n                        <div class=\"form-check\">\r\n                            <input name=\"s_call_me\" class=\"form-check-input\" type=\"checkbox\" id=\"s_call_me\">\r\n                            <label class=\"form-check-label\" for=\"s_call_me\">\r\n                                Please call me                             <\/label>\r\n                        <\/div>\r\n                    <\/div>\r\n                    <div class=\"col-md-12\">\r\n                        <div class=\"form-check\">\r\n                            <input name=\"s_email_me\" class=\"form-check-input\" type=\"checkbox\" id=\"s_email_me\">\r\n                            <label class=\"form-check-label\" for=\"s_email_me\">\r\n                                Please e-mail me                            <\/label>\r\n                        <\/div>\r\n                    <\/div>\r\n                    <div class=\"col-md-12 mb-3\">\r\n                        <div class=\"form-check\">\r\n                            <input name=\"s_legal\" class=\"form-check-input\" type=\"checkbox\" id=\"s_legal\" required>\r\n                            <label class=\"form-check-label\" for=\"s_legal\">\r\n                                *I acknowledge <a target=\"_blank\" href=\"https:\/\/www.sitema.de\/en\/\/datenschutz\"> SITEMA&#8217;s Privacy policy<\/a>\r\n                            <\/label>\r\n                            <div class=\"invalid-feedback\">\r\n                                Please read and accept the privacy policy                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n\r\n                <div class=\"row\">\r\n                    <div class=\"col-12 mb-3\">\r\n                        <div class=\"g-recaptcha\" data-sitekey=\"6Ldy_GQqAAAAAPgA0xqwS1y_BFkGuejQKZJzUOJi\"><\/div>\r\n                        <noscript>\r\n                            <div style=\"width: 302px; height: 352px;\">\r\n                                <div style=\"width: 302px; height: 352px; position: relative;\">\r\n                                    <div style=\"width: 302px; height: 352px; position: absolute;\">\r\n                                        <iframe src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6Ldy_GQqAAAAAPgA0xqwS1y_BFkGuejQKZJzUOJi\"\r\n                                            frameborder=\"0\" scrolling=\"no\"\r\n                                            style=\"width: 302px; height:352px; border-style: none;\">\r\n                                        <\/iframe>\r\n                                    <\/div>\r\n                                    <div style=\"width: 250px; height: 80px; position: absolute; border-style: none;\r\n             bottom: 21px; left: 25px; margin: 0px; padding: 0px; right: 25px;\">\r\n                                        <textarea id=\"g-recaptcha-response\" name=\"g-recaptcha-response\"\r\n                                            class=\"g-recaptcha-response\"\r\n                                            style=\"width: 250px; height: 80px; border: 1px solid #c1c1c1;\r\n                      margin: 0px; padding: 0px; resize: none;\" value=\"\">\r\n            <\/textarea>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/noscript>\r\n                        <span id=\"recaptcha_alert\" style=\"display:none; float:left; font-size:12px; color:#EA1F26;\"><\/span>\r\n                        <div class=\"recaptcha-error-msg invalid-feedback\">\r\n                            Please select an option                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"row\">\r\n                    <div class=\"col-12\">\r\n                        <button id=\"submit-button\" class=\"btn btn-primary\" type=\"submit\">Submit<\/button>\r\n                    <\/div>\r\n                    <div id=\"loading-status\" class=\"spinner-border text-primary m-3 d-none\" role=\"status\">\r\n                        <span class=\"visually-hidden\"><\/span>\r\n                    <\/div>\r\n                <\/div>\r\n                <input type=\"hidden\" name=\"s_contact\">\r\n                <input type=\"hidden\" id=\"specific_contact_nonce\" name=\"specific_contact_nonce\" value=\"5b8813af1c\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/18153\" \/>            <\/form>\r\n        <\/div>\r\n\r\n        <div id=\"cookiesAcceptModal\" class=\"col-12 d-none\">\r\n            <div class=\"bootstrap-custom-container\">\r\n                <div class=\"col-12 py-5 my-5 px-3 text-center\">\r\n                    <p class=\"mb-0\">To submit this form, you must accept the cookies from recaptcha.<br> Click on the following button. <a title=\"Cookie management\" href=\"javascript:cookiePreference();\" class=\"primary\"> link<\/a>, activate the use for <strong>reCAPTCHA<\/strong> and click on Allow<\/p>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":17487,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"Specific enquiry - %%sitetitle%%","_seopress_titles_desc":"Fill out our contact form for product inquiries or technical support requests. Whether you are interested in purchasing one of our products or need technical support for an existing product, we are here for you. 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